Contact information
We’re here to help you work and relax in comfort! At kldxw.shop, we value our customers and are dedicated to providing premium support for our Ergonomic Foldable Bed Desks & Smart Lap Furniture. Whether you have a question about dimensions, product assembly, shipping to Singapore, or an existing order, our team is ready to assist you.
Get In Touch
- Corporate Operator: MSA AUTOTRADERS PTY LTD
- Customer Support Email: support@kldxw.shop(We aim to respond to all email inquiries within 24 hours on business days.)
- Contact Phone: +61 468-268-584(International rates may apply for calls from outside Australia.)
- Official Registered Address: ST ALBANS, 3021, VICTORIA, AUSTRALIA
Business Hours
Our customer support team operates from Victoria, Australia. Please note our official operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (AEST/AEDT - Australian Eastern Time)
- Saturday - Sunday: Closed
Note for our Singapore Customers: Please keep in mind the international time difference. Australian Eastern Time is 2 hours ahead of Singapore Standard Time (SST). We appreciate your patience, and we will ensure all inquiries are processed thoroughly during our local operating hours.
Quick Assistance
- Order Tracking: Please include your 4-digit or 5-digit order number in your email for faster resolution.
- Shipping to Singapore: We provide international shipping for all our foldable desks. For comprehensive details on delivery times, international tracking, or Singapore GST/import duties, please visit our Shipping Policy page.
- Returns & Exchanges: To check eligibility or start a return for an unused, pristine folding desk in its original factory boxing and foam, please refer to our Return & Refund Policy page.
- Currency: All transactions and checkouts on our platform are securely processed in US Dollars (USD).